Name and contact details of controller
Wittgensdorfer Höhe 2
Tel. +49 (0) 3722 6966 5481
Name and contact details of the Data Protection Officer
Niederfrohnaer Weg 1
Purposes of the processing of personal data
Your data will be processed in order to deal with your request in respect of implementing pre-contractual measures, performance of a contract or for the purposes of our legitimate interests or those of a third party. These data shall be processed pursuant to Article 6(1)(b) and 6(1)(f) of the GDPR. We additionally process your data in order to fulfil legal obligations (such as regulatory requirements and commercial and fiscal retention obligations) in accordance with the corresponding statutory provisions in conjunction with Article 6(1)(c) of the GDPR. Insofar as you have given us your consent, processing shall also take place pursuant to Article 6(1)(a) of the GDPR.
Pursuit of legitimate interests of controllers or a third party
Our legitimate interest in the processing of data consists in dealing with your request insofar as this is not based on the implementation of pre-contractual measures or performance of a contract. The legitimate interests or fundamental rights and freedoms of the user of the contact form do not preclude the processing, as the data are provided voluntarily and the rights of the data subjects are ensured.
Recipients of the personal data
Insofar as is necessary, your personal data will be transmitted to the following categories of recipients for the purpose of dealing with your request:
- IT service providers (providing information and telecommunication services)
- Shipping companies (delivery of ordered goods or documents)
- Customer service providers (contacts for enquiries relating to your request)
- Mailing services, printing shops, postal and parcel services (printing and dispatch of advertising and information material)
- Providers of document- and data-destruction services (professional disposal of documents and data media)
Insofar as you have given us your consent, your data will also be transmitted to the following recipients in the KOMSA Group:
Komsa Kommunikation Sachsen AG, Revived Products GmbH, TYSKCOM GmbH, Kapps GmbH, NORITEL Mobile Kommunikation GmbH, w-support.com GmbH, Saxonum GmbH, aetka Communication Center AG, KOMSA Systems GmbH, KOMSA Data & Solutions GmbH, KOMSA Nordwest GmbH, KOMSA Enterprise Services GmbH, KOMSA Advancing Distribution Europe GmbH, repamo.com GmbH
Duration of the storage of personal data
Following completion of your request, your data will be deleted within a period of 30 days insofar as this is not precluded by statutory or official retention obligations. Corresponding obligations of proof and retention are based inter alia on the German Commercial Code (HGB) and the German Fiscal Code (AO).
Information on personal data with regard to rectification, erasure, restriction or objection
We expressly draw your attention to your rights pursuant to Articles 15 to 21 of the General Data Protection Regulation. These include the right of information vis-à-vis the controller in respect of your personal data, their rectification and erasure, as well as restriction of processing and the right to data portability.
You furthermore have the right to object to the processing of your personal data.
Withdrawal of consent
Insofar as you have consented to us processing your data, you have the right to withdraw this consent at any time. The lawfulness of processing based on consent before its withdrawal shall remain unaffected. For detailed information on withdrawal, please refer to the declaration of consent.
Right to lodge a complaint
We draw your attention to your right to lodge a complaint with a data protection supervisory authority concerning the processing of your personal data.
Provision of personal data
The provision of data is not a statutory or contractual requirement or a requirement necessary to enter into a contract. Data are provided on a voluntary basis. If data are not provided, it is not possible to deal with your request.